S777 Privacy Policy – Member Personal Data Protection

1 Information We Collect

In operating the s777 platform, we collect various types of information to ensure the services we provide are safe, efficient, and meet the needs of every member. The types of information collected are as follows:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs unless there is a specific legal requirement to do so.

2 How We Collect Information

S777 collects your personal information through various transparent and lawful means:

• Directly from you — during the account registration process, identity verification (KYC), or when you contact our support team.
• Automatically — via cookies, tracking pixels, and similar technologies when you browse our platform. This data includes technical device information and usage behaviour.
• From trusted third parties — such as identity verification service providers, payment processors, or fraud prevention agencies we work with in operating the platform.
• Via social media — should you choose to link your social media account to your s777 profile, with clearly stated consent.

Every method of data collection is carried out in compliance with the consent and transparency principles established under Malaysia's PDPA.

3 How We Use Your Information

The information we collect is used solely for legitimate purposes that have been stated in advance. The following are the primary purposes for which your data is used:

• Account management — create, verify, and manage your member account on an ongoing basis.
• Transaction processing — process deposits, withdrawals, and any financial transactions you carry out on the platform.
• Fraud prevention — identify and investigate any suspicious activity to protect you and the integrity of the platform.
• Legal compliance — meet KYC requirements, anti-money laundering (AML) obligations, and applicable regulatory reporting duties.
• Service improvement — analyse usage patterns to improve the quality of your gaming experience.
• Marketing communications — send promotional information, bonuses, and exclusive offers, but only to members who have consented to receive them.
• Customer Support — help resolve any enquiries, complaints, or technical issues you encounter.

We will not use your data for any purposes beyond those stated without first obtaining your renewed consent.

4 Disclosure of Information to Third Parties

S777 takes data protection principles seriously and does not share your personal information arbitrarily. Disclosure to third parties only occurs under the following circumstances:

• Platform service providers — technology companies, payment processors, and infrastructure providers directly involved in the operation of the s777 platform, subject to strict confidentiality agreements.
• Regulatory authority — where required by law, court order, or a valid request from a Malaysian law enforcement agency.
• Identity verification service providers — for KYC and fraud prevention purposes, where data is shared in a limited and secure manner.
• Business acquisition — in the event of a merger, acquisition, or sale of s777 business assets, where members will be notified in advance.

5 Cookies and Tracking Technologies

The s777 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
• Performance Cookies — collect anonymous data on how members use the platform to help us identify and resolve technical issues.
• Functional Cookies — remember your preferences such as display settings and game preferences to deliver a more personalised experience.
• Analytics Cookies — help us understand overall usage patterns to plan more effective platform improvements.

You can manage your cookie settings through your internet browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.

6 Data Retention Period

S777 retains your personal information for as long as your account is active or as long as necessary to provide services to you. Following account closure, we will retain your data for a specified period in accordance with the following requirements:

• Financial transaction records are retained for a minimum of 7 years to comply with applicable financial and tax legal requirements.
• Identity verification (KYC) data is retained for 5 years after account closure for fraud prevention and AML compliance purposes.
• Customer support communication logs are retained for 3 years for reference and resolution of any disputes that may arise.
• Anonymised platform usage data may be retained for a longer period for analytics purposes without being personally identifiable.

After the specified retention period, your data will be securely deleted or anonymised in accordance with established data management procedures.

7 Your Rights as a Data Subject

As a s777 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:

• Right of Access — request a copy of the personal information we hold about you.
• Right to Rectification — request correction of inaccurate or incomplete information.
• Right to Erasure — request erasure of your data under certain circumstances permitted by law.
• Right to Object — object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent — withdraw consent previously given for specific data processing.
• Right to Data Portability — request your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, please contact the s777 support team via live chat or email. We will process your request within 14 business days.

8 Data Security

Your data protection is our highest priority. s777 implements multiple layers of technical and organisational security measures to ensure your information is always protected:

• Data encryption in transit using the latest TLS 1.3 protocol.
• Data encryption at rest using AES-256 standard.
• Intrusion detection system (IDS) and 24/7 security monitoring.
• Strict role-based access controls for internal staff.
• Periodic security audits by independent third parties.
• A tested and updated security incident response plan.

In the event of a data breach that may affect your personal information, we will notify you and the relevant authorities within the timeframe prescribed by law.

9 Children's Privacy

The s777 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from minors.

If we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. If you believe that someone under the age of 18 may have registered an account on our platform, please contact our support team immediately.

10 Privacy Policy Updates

S777 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the services we offer.

When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending notifications to all active members via email or in-platform notifications.
• Providing a minimum of 7 days for members to review changes before they take effect.

Your continued use of the s777 platform after changes take effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

11 Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how we handle your personal data, you may contact us through the following channels:

• Live Chat: Available 24/7 directly via the s777 platform — the fastest way to get a response.
• Privacy Email: [email protected]
• FAQ: Visit FAQ page for answers to common privacy-related questions.

We are committed to addressing every privacy enquiry thoroughly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.